PRIVACY POLICY

We will retain your personal information for 90 days to 2 years after users terminate their accounts, or for as long as needed to fulfill the purposes for which it was collected. We may retain certain information longer for record-keeping or reporting in accordance with applicable law, or for legitimate reasons such as enforcement of legal rights or fraud prevention. Residual anonymous and aggregate information may be stored indefinitely.

Your Rights

Depending on the law that applies, you may have a right to access, rectify, or erase your personal data, receive a copy of your personal data, restrict or object to active processing, ask us to port your information to another entity, withdraw consent, and lodge a complaint with a statutory authority. To exercise these rights, write to us at [email protected]. You may also opt out of direct marketing or profiling by writing to the same address. Note that withdrawing consent may limit your access to certain services.

Cookies

To learn more about how we use cookies and your choices regarding tracking technologies, please refer to our Cookie Policy at https://www.theclinicpilot.com/cookiepolicy.

Security

The security of your information is important to us and we will use reasonable security measures to prevent loss, misuse, or unauthorised alteration of your information. However, we cannot guarantee absolute security and you transmit information to us at your own risk.

Grievance / Data Protection Officer

If you have any queries or concerns about the processing of your information, you may email our Grievance Officer at The Clinic Pilot, Graham Road, email: [email protected]. We will address your concerns in accordance with applicable law.